TERMS AND CONDITION ON ITEMS FOR REPLACEMENT OR RETURN

  • Replacement of purchased units shall only be allowed under the following conditions:
    1. Original invoice/receipt as proof of purchase must be presented together with the item.
    2. The unit must be presented for replacement or return seven (7) days from the date of purchase as indicated in the invoice.
    3. The reason for replacement or return must be due to factory defects and not due to change of mind.
    4. The unit must be intact with complete accessories, labels, and product tags.
  • Units mishandled by the buyer such as unit with dents, cracks, slight/deep scratches, water damaged units, unauthorized opening of the seals/screw, and the likes shall not be accepted for replacement or return.
  • Ultrasteel reserves the right, at its sole discretion, to amend, replace, and/or modify these Terms and Condition without notice to the customer.
  • Ultrasteel reserves the right to refuse any returned items beyond seven (7) days from the invoice date.
  • Ultrasteel reserves the right to refuse returned items in an unsuitable condition, at its sole discretion.